Contact Factor 75 Customer Service
Factor 75 Phone Numbers and Emails
Toll-Free Number:
-
1 (888) 573-5727
Factor 75 Emails:
Message this business
data_request@factor75.com
Factor 75 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Factor 75 Customer Service Rating
4.2 out of 5
Contact Method Distribution
89% phone, 11% email
Most Popular Factor 75 Phone Number
1 (888) 573-5727
Most Popular Factor 75 Email Address
help@factor75.com
Average Hold Time
00:03:53
Average Calls duration
5 minutes
Call Volume by Day
View full overview ›
Factor 75 Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Factor 75 Customer Service Rating | 4.2 out of 5 |
| Contact Method Distribution | 89% phone, 11% email |
| Most Popular Factor 75 Phone Number | 1 (888) 573-5727 |
| Most Popular Factor 75 Email Address | help@factor75.com |
| Average Hold Time | 00:03:53 |
| Average Calls duration | 5 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Factor 75 Live Agent Availability | 25% of callers successfully reach a real person |
| Common Reasons for Contact | Activation/ cancellation, request for information, shipping and delivery |
| Issue Resolution Rate | Low (34% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Factor 75 | First and last name, email or address or zip code |
Call Volume by Day
How to Contact Factor 75?
Most Popular Number:
(888) 573-5727
| Total calls: 1 664 | Issues resolved: 174 | Last call: Mar 11, 2026 |
Contact Information
Factor 75 Website:
Factor 75 Help Center:
Corporate Office Address:
Factor 75
1853 Suncast Ln
Batavia,
Illinois
60510
United States
Summary of Factor 75 Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
05:03
AVG CALL
DURATION
DURATION
34%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Factor 75?
Activation/ Cancellation Question:
- “Cancelling”
- “To cancel service”
- “Cancel my orders”
Shipping and Delivery Question:
- “Non delivery”
- “It’s past time no delivery”
- “I’m reading calling to see who is going to deliver my food today”
Request for Information Question:
- “I have a question about my delivery today. There was a bad storm. I want to know if they will be delivering.”
- “Discuss deliveries”
- “Unable to place order”
Product/ Service Question:
- “Talk about the food”
- “Food poisoning”
- “Order food”
Payments and Charges Question:
- “Was charged for something I didn’t order”
- “My bill”
- “Payment”
Account Question:
- “Want to sign up I don’t know how”
- “Duplicate accounts”
- “Can't log into factor to order my next meals”
Return/ Replace Question:
- “I’m changing my account number”
- “Change address”
- “Changes”
Staff Question:
- “Service issue”
- “Stop service”
- “I’m trying to discontinue my service because the food taste horrible”
Refund Question:
- “Refund”
- “Because I need my rent money back”
- “I want refunded”
Employment Question:
- “W2 for 2024”
- “Talk about me talk about becoming a member”
- “Solicitud del formulario w-2 para 2024”
Cards Question:
- “Card fraud”
- “Have to give them a new card number for meal payments”
- “I cannot afford this weeks meals. They tried 4 times to get my credit card to pay and I have 0 credit left”
Website/ Application Question:
- “The app won’t save my changes”
- “App won’t work”
Other Question:
- “Do they use peanut oil?”
- “Took money out”
- “Info”
Compare Factor 75 Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Factor 75