Factor 75
Factor 75 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Factor 75 has a 2.3 star rating from 95 reviews, with 37% likely to recommend and a 67% unfavorable share; consumer sentiment is mostly negative.
Key Takeaways for Future Customers
- Read Factor 75 reviews and inspect menus before you enter payment details.
- Expect potential issues with billing, refunds, and subscription management when pausing or cancelling.
- Confirm auto-ship settings and ask about customer service response times before subscribing.
Negative Feedback / Risk Areas
- Frequent reports of unauthorized charges and delivery of orders not placed.
- Repeated difficulty cancelling subscriptions and long hold times with customer service.
- Complaints about late or missing deliveries, damaged or warm boxes, and high price level.
- Food quality issues cited: stale, overly salty, wrong meals, or spoiled items.
Positive Feedback
Some customers praise convenience, good-tasting meals, and isolated helpful service interactions resolving issues quickly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Factor 75 has a 2.3 star rating from 95 reviews, with 37% likely to recommend and a 67% unfavorable share; consumer sentiment is mostly negative.
Key Takeaways for Future Customers
- Read Factor 75 reviews and inspect menus before you enter payment details.
- Expect potential issues with billing, refunds, and subscription management when pausing or cancelling.
- Confirm auto-ship settings and ask about customer service response times before subscribing.
Negative Feedback / Risk Areas
- Frequent reports of unauthorized charges and delivery of orders not placed.
- Repeated difficulty cancelling subscriptions and long hold times with customer service.
- Complaints about late or missing deliveries, damaged or warm boxes, and high price level.
- Food quality issues cited: stale, overly salty, wrong meals, or spoiled items.
Positive Feedback
Some customers praise convenience, good-tasting meals, and isolated helpful service interactions resolving issues quickly.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't deal with customer service
Cancelled this food service within terms.
Because I didn't give reason my cancelation was not processed.
Food is terrible quality .Using old stale foods ,passing off as fresh.
- Quality of food is substandard
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baxley, Georgia
Factor75 charged me for an order I never placed
- - Factor 75 charged my card for an unauthorized order.
- - I told them to skip this week, but they auto-picked meals and shipped them without input.
Factor 75 processed an order that I did not authorize and charged my card without my consent. I had told them to skip this week but they said I didn't do that in time. I had not selected meals for this week, so their computer selected meals for me without my input and shipped them without authorization.
- Food is good
- Process charges without consent
Preferred solution: Full refund
User's recommendation: Avoid this company like the plague
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Medford, Oregon
I am going to cancel factor sevive.
I had read I could cancel the service at any time. This is my notice! Cancel cancel cancel cancel cancel.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bronxville, New York
Salt is the main ingredient
Salt salt salt - don't want a stroke. Who makes these meals?
Not a smart chef.
What more can I say? Bla bla bla bla
- Salt and more salt with a pinch of salt
User's recommendation: Look at ingredients firstv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment update
My payment was declined. I'm trying to do a payment update.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aurora, Illinois
Worst customer service ever
- - 2nd delivery hot; melted ice and 6 of 12 items damaged.
- - Promised $71 credit not applied; next order charged in full; refund not issued.
2nd delivery came hot, not cold, the ice inside all melted and 6 food items out of 12 were damaged. They said I was going to get $71 credited to my next order.
On the next order, they charged me the full amount and the box was never delivered. The photo of the delivery is not my door's photo. They said they would refund me and never did. Today, they charged me the full amount again and did not credit me the $71 again.
I called, and they refuse to give the $71 credit until all my discounts for being a student expire. Food never came fresh, except for the 1st order.
Besides, every time I call, they are Indians; is the company actually U.S. based?
- Bad delivery
- Not fresh
Preferred solution: Full refund
User's recommendation: DO NOT BUY HERE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did NOT order food for this week but you sent food after I vehemently told you not to
- - They did not order this week, yet the company ordered and picked unpleasant food.
- - They will cancel next week's order and will not order again.
You ordered food from me when I didnt order. I wrote you this the week before.
This weeks menu did NOT show up so I gave you another chance and ordered food for the week starting next week. I DIDNT ORDER FOOD THIS WEEK. AND YOU PICKED REALLY UNPLEASANT FOOD for me when I specifically asked you not to, and ignored the order I placed for next week. Your company is not only deaf but incredibly STUPID!
I will never allow you to order for me because your taste in what I like is *** CANCEL NEXT WEEKS ORDER! We are DONE working together.
READ MY LIPS: I WILL NEVER ORDER FROM YOU AGAIN! EVER.
User's recommendation: DO yourself a favor and stay away from this stupid company!
Slatington, Pennsylvania
Didn’t receive package
- - I didn't get the prior package and didn't want the next, yet they tried to debit my account.
- - I had a credit of 143 dollars.
I said I didnt get the prior package and thst I didnt want the next still tried to go in account I had a credit of one hundreds and fourth three dollars yet they still tried to take out of my account so if o were to get thst package Id allow funds to come out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled before my last order
- - Phone support was kind and efficient.
- - The website is difficult to use, especially for someone 81, and the food wasn't the simple option I prefer.
Once I figured out how to call a person, it was very good. Prior to that, from ordering food to getting questions answered was all online and for an 81 year old, very difficult.
The person on the phone was kind and efficient.
The website was very difficult for me. It would be good to have categories with non- spicy or onion free meals.
I am 81 and the website is too complex and the food you sent was not the simple food I prefer.
User's recommendation: Be careful to change to your choices. I thought I had, but I got food which I didn’t enjoy.
Spokane, Washington
Where is my food it was supposed to be delivered yesterday
- - Sunny-side delivery melted; unsure if ruined.
- - Placed on a landing with a stair; no carport.
- - Alone after surgery, can't cook; needed yesterday.
CALLED THE COMPANY..THEY DELIVERED ANOTHER FOOD BOX TO THE WRONG PLACE ON MY PROPERTY AND THE FOOD ALL SPOILED BEFORE I COULD FIND IT..ONCE YOU SEND ME THE FIRST BOX ( I COULDN'T FIND) I MAY ORDER AGAIN. SO OUT OF TWO ORDERS BOTH IN THE WRONG PLACE WHEN DROPPED OF, THEY BOTH SPOILED.....AND NO SPICY HOT FOOD.
WHICH I GOT A LONG TIME AGO WITH MY FIRST ORDER...SOMEONE NEEDS TO CALL ME. ROSE COX 503.318.8062.....VERY SOON....THERE A OT OF OTHERS LIKE YOU OUT THERE NOW.....MORE TO CHOOSE FROM.
I'm alone and I can't cook I just got out of the hospital from major surgery I was expecting food yesterday and nothing now they want me to wait 10 days to get a refund I will never use a factor again not under these circumstances
Preferred solution: Full refund
User's recommendation: Think twice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Longview, Texas
Satusfied with help
The customer service representative was very helpful and took care of my questions very quickly. She was very professiona
Hoover, Alabama
I received wrong meals twice
- - I have enjoyed Factor meals, but I received wrong meals twice and contacted Customer Service, who were nice and answered my questions confidently.
I have enjoyed receiving meals from Factor, however, I have received wrong meals twice now. I responded to Customer Service and they were very nice and answered my questions with confidence.
Thank you,
Wanda Leopard
- Good meals
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop service
- - Meals are pricey, about $92 for four (~$23-$25 each) with little savings.
- - Special meals cost more.
- - You have to throw away the boxes.
The meals are too expensive. Theyre expensive enough but when you pick out a special meal, the price goes through the roof I mean I just got done paying $92 for four meals.
I mean, thats the price of going out to a restaurant theres no savings here at all you know $92 for four meals is almost $25 a meal. Whats so special about that Then you gotta throw away the boxes.
Winston Salem, North Carolina
Cancel service
Repetitive meals, chicken, chicken, chicken, and it was fixed in such a way. It looked like mush, give it 2 tries not satisfied. Do not want to ever use your service again.dont use it
Vegetables are overcooked. The main servings are bland.
- - Vegetables are tiny, slimy, flavorless.
- - Main entrees are worse than frozen dinners, and Marie Calendar's chicken tastes better and costs less.
I was finally able to contact a human being who assured me she would prevent anymore products being delivered. I am loath to eat food packaged and heated up in plastic.
The vegetable portions are tiny, slimy and flavorless. The main entrees I was sent were Italian and all tasted worse that the small supermarket frozen dinner that are much less expensive . I have literally throw up after eating the items with the green bean and chicken combinations; Marie Calendar's chicken entrees taste much better and offer more for a cheaper price. I can get 3 or 4 meals out of Costo's prepared offering and the taste is far superior.Their shephards's pie is a treat.
I look at what is labeled on the outside of the Factor box , then go on to the next hoping for a better option. I am repeated disappointed. The main course is usable a cheap Italian related option that is really low quality.
If the food were good, the proportions would be too small for the price. Considering the taste, I cannot finish a whole dinner.
User's recommendation: Do not buy this food. You will tire of it in a week. It all tastes the same.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey can’t be trusted
First of all, they want your credit card information before you even see the menu. Then, when you see the menu, to your shock, there are six and 700 cal in these meals. That is no diet plan, and I want no part of it.
- Gain
- More weight gain
Preferred solution: For the order to be canceled since they have my credit card information that’s OK I’ll cancel the credit
User's recommendation: If you wanna get fat order it
Companies Similar to Factor 75
Freshly
“Cancel my May 2,2023 delivery Please give me your customer service telephone number. The only one I can...“
Fresh n Lean
“I have ordered for 4 weeks and have only chosen my meals once! Cant get on the website, cant get anyone...“
Green Chef Corporation
“In a nutshell they simply don't listen to customer feedback. When you set up your account preferences...“
CookUnity
“Phone did not connect. Pick up your two boxes and we are done. Very poor customer service. Pricey for...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.